Priority and Triage
A face full of quills!
We are an EMERGENCY CLINIC. We do not work on an appointment system. Our clinic practices TRIAGE, a system of assessing patients and prioritizing them based on the severity of their medical condition.
Assessment
Pet emergencies are unpredictable and have a wide range of severity and urgency. We must therefore address the needs of our patients in order of medical priority.
Our veterinary technicians are trained to assess the condition of your pet to ensure that the most critical patients get attention first. This means that patients that arrive after you may be seen before you.
We would appreciate your patience and understanding with the TRIAGE system and can assure you that your pet will receive the same level of attention as a patient that may be placed ahead of your pet due to the urgency of its condition.
Thank You
We thank you for your patience and understanding in this regard.